Roofing Services
Storm & hail damage
After a hail event, the first question is: is there actually a claim here? We'll get on the roof, document what we find, and give you an honest answer — not a sales pitch. If there's a claim, we'll manage it from inspection through installation.
Hail in Central Texas — what you're dealing with
Central Texas sees real hail. The area within 20 miles of Austin has recorded more than 50 hail days in the past decade, including multi-inch storms with dozens of spotter reports. A single significant event — one-inch or larger — can cause enough granule loss and shingle bruising on a standard roof to warrant a full insurance-covered replacement.
The problem is that hail damage to shingles isn't obvious from the ground, and it doesn't always cause an immediate leak. Bruised shingles lose granules, expose the underlying mat, and degrade faster than undamaged material. What looks fine after the storm may be leaking within two to four years — after the claim window has closed.
The answer is a free, no-obligation inspection that tells you exactly what's on your roof and whether a claim is worth pursuing.
When the damage warrants a full roof replacement, we manage the insurance claim from inspection through installation — most homeowners owe only their deductible.
How we assess hail damage
What we look for on the roof and how we document it for your carrier.
Shingle impact points.
Hail leaves circular bruise marks on shingles — dark spots where granules have been displaced and the underlying mat is exposed. We photograph each impact point and document the density across each slope. Adjusters use this pattern to determine claim eligibility.
Metal surfaces — vents, flashing, gutters.
Metal components dent cleanly and consistently with hail. Dents on vents and gutters are objective evidence of an event — harder to dispute than shingle damage alone. We document these systematically.
Granule loss in gutters and downspouts.
After a hail event, gutters collect displaced granules. The volume and distribution tells us the extent of surface damage across the roof.
Age and condition of the existing roof.
A 25-year-old roof and a 5-year-old roof respond differently to the same storm. We assess the current condition honestly — it affects whether a claim is viable and what the settlement will look like given depreciation.
Scope documentation for the adjuster.
We photograph every slope, compile the documentation, and — critically — meet your adjuster on the roof so the scope reflects the full picture before the initial estimate is written.
Impact-resistant shingles — what the ratings mean
When a hail claim results in a full replacement, the material choice matters more than homeowners typically realize. Two impact-resistance ratings are relevant for Texas homeowners:
Class 3 is the standard premium impact rating. It handles hail significantly better than a standard shingle and earns a discount on homeowners insurance at most Texas carriers. This is what we install as a baseline on replacement projects.
Class 4 is the top rating and earns the largest available insurance discount — sometimes enough to meaningfully offset the cost difference over several years. If you're replacing after a claim and want the strongest protection going forward, Class 4 is worth knowing about.
We'll walk through the numbers honestly. The upgrade math doesn't work the same for every carrier or every home, and we're not going to upsell you on something that doesn't make sense for your situation.
Why it matters who you call after a storm
Storm chasers vs. local contractors — the real difference.
After a significant hail event, out-of-state roofing crews flood the Austin area. They're fast at signing contracts and moving volume. The gap shows up in supplementing, workmanship, and whether anyone answers the phone two years later. We're a Central Texas company, not a seasonal crew.
We document before we sell.
The inspection comes before the proposal. We get on the roof, take photos, and tell you what's there. If there's no claim, we say so. That honesty is what builds the referral relationships this company runs on.
Adjuster advocacy.
Being present when your adjuster walks the roof is the single most effective thing we do for claim value. We're on the roof with them — pointing out damage in real time that would otherwise be missed in a quick visual assessment.
Fully insured — workers' comp included.
Most Texas roofers carry general liability but skip workers' compensation. If an uninsured worker is hurt on your property, that liability can fall on you. Every Brookson job carries both.
What to expect
Inspect
Free inspection. We document the damage and tell you honestly whether there's a claim.
Assess
File a claim, repair out of pocket, or your roof is fine. A straight answer.
Install
Impact-resistant materials. Permit handled. Most jobs completed in a day.
Stand behind it
Workmanship warranty in writing. We're here after the job is done.
Frequently Asked Questions
Not necessarily. Hail damage to shingles often isn't visible from ground level — you need to be on the roof looking for impact bruises, granule displacement, and dented metal components like vents and flashing. A free inspection tells you definitively.
It depends on the shingle type, the age of the roof, and the storm's intensity. One-inch hail is generally the threshold for insurance claims on standard shingles. But older shingles with depleted granules can sustain meaningful damage from smaller hail, and the hail size that gets reported by weather services is often the peak — most of the storm may have been smaller.
Claim windows vary by carrier and policy — typically one to three years from the storm date, though some policies are shorter. If you know a significant storm hit your area, getting an inspection sooner rather than later is in your interest. Damage documentation is easier before additional weathering occurs.
Both. We inspect and document the damage, coordinate with your carrier, meet your adjuster on the roof, and handle supplementing if the initial estimate is short. You pay your deductible. That's the goal.
Similar homes in the same storm event often have similar damage, but roofs age differently and face different hail paths. We'll inspect your specific roof and tell you honestly what's there. We don't file claims that don't exist, and we don't recommend against filing ones that do.
Both are impact-resistant ratings under the UL 2218 standard. Class 3 is the standard premium impact option and earns a Texas insurance discount at most carriers. Class 4 is the top rating and earns the largest available discount. Both outperform standard shingles significantly in hail events. We'll walk through which makes sense for your home.
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Where we work
Austin Neighborhoods
Lake Travis Area
Highland Lakes
Get In Touch
(512) 734-1808zach@brooksonroofing.comAlso serving Belton, Buda, Florence, Kyle, Manor, Salado, Temple, and surrounding communities.
Brookson Roofing LLC | TX LLC #806299880
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